Artificial Intelligence
Siena AI CX
Paid
Closed-Source
Overview
An empathic AI customer service platform that autonomously resolves complex customer interactions across multiple channels.
Technologies
customer service automation
empathic AI
multichannel support
AI personas
contextual understanding
Use Cases
- •Automating routine customer service inquiries to improve response times.
- •Providing empathetic and contextually relevant support across multiple channels.
- •Maintaining a consistent brand voice in customer interactions.
- •Reducing operational costs by handling a significant volume of customer queries autonomously.